What’s in a team? We’ve all heard about testers and developers being placed in different teams (or silos), as opposed to having both roles and skillsets in the same team. But what about testers placed in the client-facing team? Being part of the team that deals with client onboarding, training and support, whilst […]
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1 Year in Testing: Then and Now
This time last year, I was invited to move from my customer-facing tech support role to my current testing one. A lot has changed in the last year, and my role, knowledge and experiences have really grown in what feels like a very short, yet action-packed, period of time. Working in a small […]
Why I Don’t Report Bugs
Be still, your beating heart. I’m a tester, of course I report bugs. But what about when I’m not being a tester, and I’m just a normal user? I can only remember four occasions when I’ve reported bugs to the people that could actually do anything about it, but I actually find […]
Tester’s First TestBash
TL; DR: TestBash Manchester was amazing! I’d highly recommend going and / or sending your team there. The talks and the people were well worth it and even better than I thought they would be. This post has two main purposes: I want to try and deepen the learning from a great conference […]
Are Value and Delight Mutually Exclusive?
Is it possible for a product to offer both value and delight on a continued basis? Here’s just one variation of a pyramid showing the hierarchy of needs for an MVP. On first thought, I found it quite disgraceful that many of the other variations didn’t even include “valuable” as a requirement. […]